How Do I Re-generate or Recall Batches of Letters/Postcards?

After generating a batch of letters/postcards, you only have the ability to delete them. You can regenerate the batch again, however, by going back to the feature page and recreating the batch of letters/postcards you would like to send. 

If you are downloading and printing your letters/postcards in house and you would like to delete a batch you have created, you can do this on SENT LETTERS and click DELETE on the appropriate batch from the list.

If you are using the Print & Post service and you have generated your letters, you have up until the relevant cut off time to recall these batches.

To do this, you’ll need to go to SENT LETTERS, and click RECALL the appropriate batch of letters and then click DELETE.

 

To review the cut off times to send your letters and postcards each day, please see the below help centre articles:

What time do postcards get sent?
What time do letters get sent?

 

If you would like to edit your letters after you have deleted them, please see our article on How to edit your letters