What do I do if there's an 'Error' message?

A few examples of error messages appearing within Spectre could be the following, server error (white screen) or 504 error - in some instances these can be solved by jumping out of your Spectre account and clearing your website cache, this can be done within Google Chrome by selecting Settings > Privacy and Security > Clear Cached Files and Images.

If you ever encounter an error message on Spectre and you need assistance, you can contact our Support Team who are always on hand to help.

Call our team on 0161 464 5730, jump onto our Live Chat or send an email to support@spectre.uk.com

You can also submit a support ticket using the Report an Issue option via the Support button at the top of your screen in Spectre, or click HERE to access this page.

Make sure that when you get in touch with the team, you include the following information:

• Your contact details so they know how to reach you
• The name of your company and branch/account (this is important so that we can investigate your problem as soon as possible)
• What were you trying to do when you encountered the error message and a description of the error message itself

If you can, send a screenshot of the issue you encountered, or any additional information so that we can try to replicate the error you are experiencing.