Letter Formatting

Under ‘Settings’ > ‘General Settings’ > ‘Letter Formatting’, you can customise how your letters are formatted. This includes adjusting the gaps between the address and the start of the letter, as well as the disclaimer formatting and the automatic inclusion of the date. 

Address to Letter Gap

What it does:
This setting controls the number of line breaks between the address and the beginning of the letter. A larger gap will space out shorter letters nicely, but may push longer letters onto a second page.

How to Use:

• Adjust the number of line breaks (e.g., set to 4 for a moderate gap).
• Shorter letters may not require a large gap, but longer letters might benefit from more space to avoid splitting across pages.

Letter to Disclaimer Gap

What it does:
This setting controls the number of line breaks between the bottom of the letter and the Estate Agents Act Disclaimer text (if enabled).

How to Use:

• Adjust the number of line breaks (e.g., set to 1 for a small gap) to space the disclaimer appropriately from the letter’s content.
• A smaller gap will bring the disclaimer closer to the letter’s body, which can be useful for shorter letters.

Estate Agents Act Disclaimer

What it does:
This option enables or disables the inclusion of the Estate Agents Act Disclaimer at the bottom of your letters.

How to Use:

• Toggle the switch to enable the disclaimer.
• Once enabled, the disclaimer will be automatically added at the bottom of the letter, based on your gap settings.

Disclaimer Formatting

What it does:
This setting allows you to control the font size of the Estate Agents Act Disclaimer.

How to Use:

• Select your preferred font size for the disclaimer text (e.g., 5 for a smaller, more discreet disclaimer).
• Select your desired alignment option (e.g., Left for traditional formatting).

Including Dates in Letters

What it does:
This option automatically includes the date on your letters.

How to Use:

• Toggle the switch to enable the inclusion of the date on every letter. 
• Choose the preferred formatting.

Previewing and Adjusting

You can preview how your amendments between sections will appear on your letters from the Letter Triggers & Templates page. This will allow you to see how changes affect the overall letter layout.