Before sending any email campaigns, you will need to complete the email settings to ensure your communications are correctly branded and GDPR-compliant.
To access your email settings, click on your name in the top right corner of the screen and select "Settings" > "Manage Spectre Email" and follow the steps below to configure your settings.
General Settings:
- Sender Information:
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- Sender Name: Enter the name you wish to appear on your emails. This can be your agency name or an individual’s name. Please note that this sender name will be used for all emails and will not account for branches and will be applied to all.
- From Email: Enter the email address that will be shown as the sender. This must be from your verified domain for compliance reasons.
- Reply-to Email: If the "From" email address is not an active inbox (e.g., a generic email like
no-reply@example.com
), you must provide a real email address where users can respond if necessary.
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- Email Brand:
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Select the branding you’d like to use for your email campaigns. If you have multiple brands set up, you can apply all of them. However, when creating an individual email template, you’ll need to specify which brand to apply to that specific template.
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The email system will automatically apply the relevant colours, logo, and other branded elements based on your selected brand, ensuring a consistent look and feel across all emails.
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We’ll use the selected branding and account information to generate a default header and footer, which will be automatically included in future email template creations. These can be edited at any time.
- For more information on how to set up a brand, refer to our guide [here].
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- Online Valuations:
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The brands shown here are pulled directly from your Street account. Select the brand you want to apply to your Street booking system if including it in any of your email templates.
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- Email Brand:
Spectre AI Settings:
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- Spectre AI Template
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The Spectre AI template is used to generate all AI-driven, automated email journeys. You can edit and customise this template to align with your agency's communication style and preferences.
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Customising this template ensures that all AI-generated, automated emails are consistent with your agency’s tone and branding, eliminating the need for manual edits each time a new email is created.
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- Spectre AI Template
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- Customise Spectre AI
- Spectre AI can be trained to write your emails in your unique style, tone, and structure. To do this, provide three examples of emails you've sent in the past that best showcase your writing style, tone of voice, and structure. This will help Spectre AI match your preferred way of communicating.
- During the setup process, Spectre AI will review your website and generate a summary to better understand your agency. This allows the AI to tailor the automated emails to reflect your company’s voice and branding. You’ll be able to edit the summary if any mistakes or adjustments are needed.
- Customise Spectre AI