Customer Success & Enterprise Account Manager Contact Details

If you need help with your Spectre account you can contact our Customer Success team


Our team will help with issues such as:

  • Booking a training session for yourself or another team member
  • Requesting an Account Review
  • Discussing your current marketing strategy
  • Purchasing additional sectors
  • Finding out more about our other products and services.

Customer Success Team:

success@spectre.uk.com / 0161 826 3007



Charlotte Simpson

Head of Customer Success

charlotte.simpson@spectre.uk.com

0161 464 3116


Andrew Gilchrist 

Head of Enterprise Clients

andrew.gilchrist@spectre.uk.com

0161 768 3659


Phill Prince

Enterprise Account Manager

phill.prince@spectre.uk.com

0161 464 3114


Callum Hartley

Enterprise Account Manager

callum.hartley@spectre.uk.com

0161 464 0524


Ellice Williams

Enterprise Account Manager

ellice.williams@spectre.uk.com

0161 820 2195 


Charlotte Cannon

Enterprise Account Manager

charlotte.cannon@spectre.uk.com

0161 504 1776


Chris Nicola

Enterprise Account Manager

chris.nicola@spectre.uk.com

0161 464 3113


Liam O'Meara

Senior Customer Success Manager

liam.o'meara@spectre.uk.com 

0161 826 1185


Helen Robertson

Senior Customer Success Manager

helen.robertson@spectre.uk.com 

0161 464 0525


George Wilkinson 

Customer Success Manager 

george.wilkinson@agentsoftware.net

0161 768 5843


Jessica Greenbank

Customer Success Associate 

jessica.greenbank@agentsoftware.net

0161 513 0651



Sarah Kennedy
Customer Success Associate 
sarah.kennedy@spectre.uk.com
0161 464 0521


George Reed
Customer Success Associate 
george.reed@spectre.uk.com

0161 532 6488



Scott Brassey
Customer Success Associate 
scott.brassey@spectre.uk.com
0161 768 1757


Billy Mcguinness
Customer Success Associate 
billy.mcguinness@spectre.uk.com
0161 768 2142

Lloyd Jones 

Customer Success Associate 

lloyd.jones@spectre.uk.com 

0161 464 3119