Credits

The Credits section allows you to view and manage how your Spectre account uses, tracks, and replenishes credits. Credits are used each time you outsource your mail via Spectre, whether through a trigger event, 20:20 campaign, or bulk send. 

This helps you monitor credit consumption, identify high-usage campaigns or branches, and manage future top-ups effectively.

Low Credit Warning

Get notified when your credit balance runs low.

• Enable via checkbox.

• Set the threshold for triggering the email alert (e.g., 10 credits).

• An alert is sent to the lead user of the account when the threshold is met.

Automatic Top-Up

Enable Automatic Top-Up to ensure your company never runs out of credits.

• Tick the checkbox to activate.
• Set the threshold at which Spectre should automatically purchase a new credit package (e.g., when balance falls below 10).
• Define the number of credits to top up each time (e.g., 50).

This feature helps avoid inactivity due to low credit balance.

Credits Usage

The Credit Usage table provides a complete breakdown of how and when your credits are used across the system.

Use the filters to search by:

• Event type (Trigger Events, 20:20s, Campaigns, Title Deed Purchases)
• Date range

Each row in the table includes:

• Timestamp – Date and time the action took place
• Description – Type of action (e.g. "Letter printing", "Campaigns Letter campaign for printing")
• Branch/Agency – Which branch performed the action
• Credit – Credits added to your account (e.g. via a top-up)
• Debit – Credits used (e.g. sending letters)
• Balance – Your remaining credit total after the transaction