Credits

Credits

The Credits page allows you to manage your company’s print credits, configure automatic top-ups, and monitor usage across all branches within your company account.

This page provides full visibility and control over your credit balance to ensure uninterrupted campaign activity.

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Manage Credits

The Manage Credits section allows you to configure balance notifications and automatic top-ups.

⚠️ Credits apply at a company level and are shared across all branches on your account.

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Low Credit Warning

The Low Credit Warning feature notifies you when your company’s credit balance falls below a chosen threshold.

How it works:

• Enable the toggle.

• Set your preferred minimum balance.

• You will receive a notification when your credits drop below this level.

This helps you avoid interruptions to printing or campaign activity.

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Automatic Top-Up

Automatic Top-Up ensures your credit balance never falls below a specified amount.

When enabled, the system will automatically purchase additional credits once your balance reaches your chosen threshold.

How to set up Auto Top-Up:

1. Toggle Auto Top-Up Enabled on.

2. Select the minimum credit balance threshold (e.g., 250 credits).

3. Choose the top-up package amount (e.g., 50 credits).

4. Click Save and Update.

Once activated:

• When your balance drops below the threshold,

• The selected credit package will be automatically purchased,

• And your balance will be updated immediately.

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Credit Usage

The Credit Usage section provides a full transaction history of credit activity across all branches in your company.

This includes:

• Campaign print batches

• Letter campaigns

• Anniversary batches

• Title deed purchases

What you can view:

• Date – When the credits were used

• Description – The campaign or batch name

• Branch – Which branch initiated the activity

• Credit – Credits added

• Debit – Credits deducted

• Balance – Remaining company-wide balance after the transaction

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Filtering Usage

You can filter the credit history by:

• Branch (All or individual branch view)

• Date range (From / To fields)

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Important Information

• Credits are shared across the entire company account.

• Any branch using print functionality will draw from the same company credit balance.

• Credits are non-refundable once purchased.

• Automatic top-ups are charged to your saved payment method.

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Best Practice Recommendations

To ensure smooth operation:

• Enable Low Credit Warnings to stay informed.

• Use Automatic Top-Up if running continuous or high-volume campaigns.

• Regularly review the Credit Usage table to monitor branch-level activity.